Requisition Number: 153736

Position Title: Security Operations Analyst

External Description:

Security Operations Analyst

 

Position overview:

 

Provide 24x7 monitoring for security alerts/incidents (eyes on the glass), security tools and assist with Intellectual Property Protection incidents.

The Security Operations Analyst is the 1^st point of contact for any internal EA Security matter and provides incident triage and specialized support for security inquiries and works with all security pillars and IT teams in order to resolve the ongoing security incidents.

 

Responsibilities:

 

Monitoring/detecting/investigating security alerts received from security tools such as Anti-Virus, Security Incident Event Management (SIEM), Intrusion Detection/Prevention Systems (IDS/IPS) and malware content protection tools.

Track the potential security incidents detected/ reported within the dedicated ticketing platform.

Take ownership and drive the resolution on current alerts/ incidents.

Daily follow-up on outstanding cases.

Coordinate with other departments within EA to help resolve OR escalate the security alerts.

Investigate Phishing emails.

Suggest improvements to ongoing processes and workflows.

Assist with security tools/endpoint agent deployments.

Meet the SLA's for internal ticket and track the SLA for tickets opened to other teams.

Assist with the internal vulnerability scans.

Send security notifications to the users.

Support security automation tools with information on new incident types/ patterns observed.

Provide root cause analysis where possible.

Escalate to the next level the incidents/alerts according to agreed workflows.

Provide support services to internal users related to endpoint solutions deployed.

 

Required Skills:

 

Understanding of Security principles and knowledge of security techniques and technologies.

Experience with virtual environments (any of ESX, QEMU, VirtualBox etc.).

Experience with Endpoint protection solutions.

Basic Active Directory knowledge.

Incident Response experience/knowledge.

Basic Networking knowledge

Mail services knowledge.

 

Nice to Have Skills:

 

Scripting languages knowledge (any of Bash, Python, PowerShell, etc.).

Experience with Information Event Management tools.

Any network/security certification (CompTIA Security+, CEH, CCNA, etc.).

City:

State:

Community / Marketing Title: Security Operations Analyst

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 88

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.