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Associate Quality Designer

Location: Vancouver, BC, Canada

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This position is no longer open.

Requisition Number: 153506

Position Title: Quality Designer I

External Description:

Associate Quality Designer

 

Associate Quality Designer - EAX QV

EAX QA is seeking an individual to fill an Associate Quality Designer (AQD) role for the EAX QV Team. This position will be responsible for supervision of the team's quality strategies and processes for applied automation strategies, as well as, in conjunction with our leadership team, defining best practices for our Quality Analyst job family. The successful candidate will not be tied to a specific feature or scrum team, but will oversee the entire product from a higher level view. This position is integral to ensure the team is focused on provided the strongest end to end coverage and experience for EA's players, and to help EA deliver on its commitment to putting Players First.

 

 

Challenges and Responsibilities:

  • Provide leadership to the EAX business from an Analyst perspective for applied automation strategies
  • Help drive a united automation roadmap and define goals for with EAX QV and DEV partners for EAX products
  • Provide input into long-range plans for quality strategies for EAX platforms
  • Utilize metrics and analytics effectively to monitor and report on the product health, and identify key issues to resolve
  • Help to assess the overall impact of the product features and their influence on key performance metrics
  • Propose, provide, and drive solutions to problems with minimal supervision from senior staff
  • Track dependencies and overall impact to projects into account when providing solutions
  • Effectively report progress and status through regular email or face-to-face communication with appropriate leads/managers
  • Mentor the Analyst team through informal/formal coaching as well as leading by example
  • Drive sharing of best practices across scrums and teams
  • Regularly capture key knowledge through creation and updating of resources such as wikis, documents, forums, etc. and encourages other to do the same
  • Contribute and audit ONE QA team strategies and test plans to ensure the correct application of verification
  • Help drive Bug Prevention and Containment initiatives for EAX QV
  • Develop and foster strong working relationships with senior members of the development, production and design teams

  

 

 

You are a….

 

Strategic Leader: your strategic planning and results-driven attitude make you an effective leader who can balance and prioritize short-term solutions without losing sight of the long-term vision. When making key decisions, you leave no variable unturned, including: project scope, scheduling, viability of launches, risks and mitigation, and efficient issue escalation

 

Culturally Astute: you're comfortable forging alliances across organizational and geographical barriers to shore up support for player-first initiatives; you never stop learning about high performance and agile culture

 

Gamer: you have a passion for play and whether this be through the nostalgia of spending quarters at an arcade to experimenting with the latest sports simulation, you love the games, community and industry

 

Self-starting: you see ambiguity as a challenge and an opportunity; your built-in compass helps steer your team true even when conditions are foggy

 

Quality Focused: you desire to help ensure we delivery products with the highest level of quality consistently to our players and look for ways to continuously improve our methods and approaches

 

Data-informed: you identify and mitigate risks, construct project schedules, and prepare status reports; you befriend performance metrics and measurement techniques because they help you assess how well system-related services are running

 

Morale builder: incident and problem management can feel like the world is on the shoulders of the team; you know how to keep spirits high and build team morale to find success in goals that we own and deliver

 

Communicator: your excellent verbal and written communications skills apply across audiences; you know how to collect information and communicate it in a clear and succinct manner that gets to the point and rallies team members to action.

 

 

The next great Associate Quality Designer for EAX QV also needs:

  • 3+ years Quality Analyst experience
  • Familiarity with Origin products and offers
  • Experience with PC testing tools (Fiddler, EA.Core ini, ODT, FRAPS, etc.)
  • Experience working with Waterfall and Agile methodologies
  • Advanced understanding of Bug Prevention and Containment strategies
  • Familiar with automated testing and benefits
  • Advanced knowledge of JIRA and DevTest Experience working with off site teams
  • Strong understanding of effective automation application

 

Want to learn more about EAX?

EAX is a high performing team within EA that manages several digital distribution and subscription products including EA Access. Access allows users to purchase subscriptions and games on PC and console platforms. Users can stay connected to everything Access, take their pick of all the great games in ‘The Vault’ and play as much as they want for a low monthly, and even lower annual, subscription fee. In addition, they can put upcoming EA games to the test before the release date with exclusive Play First Trials.

 

Origin and the Origin Access subscription service: www.origin.com

 

EA Access Xbox One Hub and subscription service: www.eaaccess.com

 

 

EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records in accordance with applicable law.

 

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Community / Marketing Title: Associate Quality Designer

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 15

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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