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Insights Analyst Intern

Location: Austin, TX, USA

Notice

This position is no longer open.

Requisition Number: 153413

Position Title: Intern General

External Description:

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team.

We’re looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself. 

And we want you to join us. We’re hiring an Insights Analyst Intern.

This role is part of EA’s Customer Experience organization. The Customer Experience organization strives to make EA known for taking care of its players. We’re players taking care of players and people talking to people – whenever, wherever, and however they need us.

 

An Insights Analyst Intern is responsible for analyzing, reporting, and providing recommendations around the player experience with specific focus on our Signature EA Customer Experience.

 

So how does an Insights Analyst Intern make great experiences for players? They do this kind of work:

 

  • Reporting and insights – Collect, interpret, and simplify incoming data across multiple data sources to find actual insights that improve the player experience and deliver a Signature Customer Experience for EA. Examples Include: Operational data around employees, top-issue analysis for our largest games and services, linking operations data to player game data to give insights to game development teams.
  • Exploring data – We work with multiple data sources from MySQL databases with terabytes of data to RedShift clusters with petabytes. We sift, sort, collect, and analyze these sources to provide insights to the business.
  • Storytelling – You’ll give insights to drive actions from our analysis in a compelling story targeted at leadership, stakeholders, and development teams. With the correct insights and story, we have an opportunity to shape the player experience and drive the Signature Customer Experience for EA.
  • Having fun – As a game company, a passion for games and improving the player experience is a must. This carries through everything we do in our insights, storytelling, and methodologies.

 

If you’re interested in this role, you’ll need these skills or experiences:

 

  • Currently pursuing an MS or PhD or degree in computer science, statistics, or social science
  • Self-driven with the ability to take projects from kickoff to execution
  • Strong problem solving skills – you must be able to keep focus on multiple tasks and effectively set priorities among projects
  • Strong verbal and written communication skills
  • Highly proficient in Microsoft Excel and PowerPoint
  • Experience with analytics tools such as SQL, R, Python, Google Analytics, and Tableau

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Community / Marketing Title: Insights Analyst Intern

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 139

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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