QA Manager

Requisition Number: 156246

Position Title: QA Manager

External Description:

QA Manager – EAX

 

Role:

 

The QA Manager position will play QA Project Owner role for the EA Access, Origin Access as well as future subscription and player acquisition products and services. The position requires a blend of leadership, project management and partner/relationship management in order to be successful. The QA Manager will own the Integrated Quality Strategy for Acquire and oversee a large, multi-discipline & distributed Quality Program, inclusive of Quality Analysts, Quality Engineers and Quality Managers.

 

 

Responsibilities

 

• Develop and implement an Integrated Quality Strategy for all acquisition and subscription services/product across the EAX portfolio that addresses Quality across the entire lifecycle, during Development and Live Operation.

• Recruit, manage, train and evaluate the performance of the embedded QA personnel
• Program manage ONE QA teams such Quality Engineering, Quality Experience and Quality Management. Formulate strong relationships with Dev and other partner groups.
• Collaborate with partners in development and finance to define schedules and establish QA budgets

• Collaborate with team leadership to improve overall product quality by emphasizing defect prevention throughout the development process

• Continually improve the operational efficiency and effectiveness of the QA effort by assessing current quality assurance practices and incorporating new strategies
• Be internal advocate and spokesperson for all things QA. Clearly communicate issues, risks, concerns, and successes to stakeholders

• Identify project risks, prevention, and mitigation strategies.  Take appropriate steps to resolve issues including changes to work methods, technologies, and influencing partner group behaviors.

• Contribute directly to performance evaluation of individuals and teams, compiling objective feedback that is channeled toward both personal and process improvement
• Defining and implementing critical knowledge transfer and communication processes with internal and external teams

 

What skills does EA look for? Requirements:

 

• Minimum of 5 years software testing/QA experience with at least 2 years in a management role

• Must have proven experience with QA tools and methodologies
• Proven track record of leading QA programs in agile environments
• Experience managing projects, including establishing project plans, project budgets, and determining task dependencies, assigning tasks, and implementing operational changes
• Have excellent analytical and problem solving skills, recognizing and balancing priorities and identifying new methods to deal with issues
• Demonstrated leadership capability

 

Who you are:

 

• Proven track record of leading QA programs in agile environments
• Able to effectively organize others (both QA and Dev) to execute plans and collate results.
• Strong decision-making skills, able to review facts, weigh options and anticipate consequences of decisions.
• Have effective organizational and people management skills
• Experience managing projects, including establishing project plans, project budgets, and determining task dependencies, assigning tasks, and implementing operational changes
• Pro-active, motivated, and energetic
• Influential and able to persuade those not directly in your reporting structure
• Excellent analytical and problem-solving skills, identifying root causes of issues and providing detailed summaries to the development teams
• Understanding of EA’s Game Development Framework and EA Digital Platform’s tools and technology an asset
• Flexible and dynamic – quickly adapt to changing needs of the business
• Commercial awareness - the ability to view situations from a commercial or business perspective.

 

City:

State:

Community / Marketing Title: QA Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 41

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.