QA Project Manager

Location: Gothenburg, Sweden

Notice

This position is no longer open.

Requisition Number: 152773

Position Title: QA Project Manager

External Description:

We Are GHOST

EA entertains millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

At GHOST, we all share the passion to create something extraordinary. We strive to deliver world class experiences, so we demand the very best from ourselves. For us, creativity is not a skill with any one individual so much as a mindset. By exercising a flat hierarchy and nurturing an attentive design process, we listen to all the crazy ideas thrown around the office. We believe there is no better place to grow professionally, find new friends, and kick back after a hard day’s work.

The Challenge Ahead:

Quality Analysts at GHOST are deeply embedded in development and are responsible for testing, documenting and analyzing the game during production.

The analyst role is a versatile role with many areas of focus and responsibilities. An analyst acts as a catalyst ensuring that QA understands the design and that it´s features are tested in the correct way as well as ensuring that the quality of the game lives up to our players’ expectations.

What a Ghost QA Project Manager does:

Reporting to the QA Manager, the Development QA Project Manager works alongside the development team to build and evolve a strong onsite QA Team. They are responsible for hiring, mentoring, training and shaping the onsite Development QA group into a strong, technically proficient team focused on making Data based testing decisions, utilizing Defect Prevention and Containment best practices, and leveraging the benefits of Automated Testing.

They will ensure the QA Team has the correct structure and skills and an effective organization and ownership split that ensures everyone is fully utilized and the QA structure is focused on upstream bug prevention rather than black box testing and is synchronized with Development.

They should be the Development Teams primary point of contact when asking for support and should factor this into their plans in addition to helping build out long term test strategies with each QA Analyst on their team. They are also responsible for managing the relationship with the Development Team and building strong ties with leadership of all disciplines.

The Development QA Project Manager needs to be able to build long term plans covering a title from Concept through to post-Launch support. They will also need to be able to track multiple deliverables, both locally and remotely, and be able to rapidly change plans and process as needed to react to changing Development priorities.

The Development QA Project Manager will need to integrate themselves in the Development Team and be the primary conduit to align onsite QA to both Development aims and wider QA delivery success.

The role requires strong project management and communication skills as work will be coordinated between multiple sites and time zones. All groups will need to be clear on plans, deliverables and what Development regard as success criteria.

Responsibilities:

Build a strong onsite team of QA Analysts focused on Data based decision making and utilization of Defect Prevention and Containment best practices
Own mentoring, training and growing the team as well as conducting regular 1:1 meetings with them and working to maintain morale.
Create and drive strategies for the use of Automation and Tools within QA to increase the team’s effectiveness.
Ensure all QA Analysts have a strong, long term strategy for their area of ownership focused on upstream White Box bug prevention and containment rather than Black Box Testing.
Help drive QA Evolution including use of Data driven decisions, Dev tools and increased use of Test Automation across Dev QA and the Dev Team.
Plan and drive execution of pre-integration content testing strategies using development tools.
Establish methods for Grey/White box testing on appropriate features/tools.
Collaborate with Development partners and balance Development Support tasks against QA Delivery work.
Represent QA in Development Meetings, pushing for risk mitigation where appropriate and ensuring alignment as well as flagging risks to budget or project from development driven change.
Work to build capacity and budgetary requirements for Onsite QA covering staffing costs and associated hardware requirements.
Recognize, communicate and mitigate risks to project delivery.
Actively contributes to strategic planning and ensures plans will deliver project on time, quality and budget.
Proactively make process improvements project wide, identify patterns and new solutions.

The next great GHOST QA Project Manager needs:

Skills:

Must be proactive, flexible, and able to adapt QA process to the critical needs of the development team.
Able to mentor and evolve direct reports.
Good Team building skills, the Development QA Team should work as a coherent unit.
Strong Customer focus both in terms of development partners and also end users.
Actively contribute towards building a consensus within a group.
Always looking for opportunities to work in new ways and improve and evolve process.
Able to rapidly adapt QA plans and process to the needs of the development team and delivery of the project.
Solid time management both personally and when building plans for the wider team.
Able to effectively organize others (both QA and Dev) to execute plans and collate results.
Excellent conflict management, able to remain fair when dealing with sensitive situations.
Strong decision-making skills, able to review facts, weigh options and anticipate consequences of decisions.
Able to pre-empt problems and ensure contingency plans are always available.
Excellent written and verbal communication skills. Able to assess the right reporting style for different tasks and audiences.
Solid technical appreciation, understanding of technical design or technical information.
Able to be hands on to fully understand the challenges and effectively and knowledgeably communicate status with multiple stakeholders.
Results are based on quality and not simply on task completion.

Experience and Qualifications:

Degree level education.
QA experience of at least 4 years.
Proven experience in multi-disciplined projects and/or test management.
Proven ability to manage and lead a test team.
Proficient in the use and administration of QA and Dev software tools (JIRA, Hansoft, Power BI, etc.)
Preferable experience of working with teams over multiple sites/countries.
Demonstrated knowledge of software development and QA processes.
Desire for a career in Software Testing and a passion for video games.

What’s in it for you? Glad you asked!

At Ghost we take care of our staff and have done so during our steady growth over the years since the studio was founded. In addition to a competitive compensation package we offer our employees 10 EA games per year, massage every month and health care allowance. We have a collective bargain agreement with Unionen and also provide our employees’ with pension; ITP 1 or ITP 2.

More about our location

Ghost Games is an EA studio located on the west coast of Sweden. Gothenburg is Sweden’s second largest city with a population of about 1 million people. This charming location was chosen because of the plethora of highly talented game developers that can be found in this part of Sweden and its southern regions. Founded on the core principles of excellence, fun and respect, Ghost is working to create a world-class team of developers and an exceptional working environment, and to build the next big thing in AAA gaming.

We look forward to receiving your application!

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Community / Marketing Title: QA Project Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 49

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts