Build and Release Engineer, Customer Success -- EAX

Requisition Number: 160999

Position Title: Software Engineer II

External Description:

Build and Release Engineer, Customer Success -- EAX

At our core, Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world’s greatest games. The EAX team is driving the strategy and implementation of important programs for EA’s community of players to connect them to one another and to the games they love to play. These programs include: EA Access, our cross-platform subscription currently on Origin, PS4, Xbox One and soon on Steam: Origin, EA’s gaming service on PC; and a host of other consumer experiences and strategies to connect friends across platforms and within our games.

In your role as Build & Release Engineer, you will be responsible for supporting project teams in releasing games onto our internal PC platform Origin, which means maintaining, operating, and improving the build and test pipeline, always with an eye on delivery and consistency. As part of the broader Customer Success Team, you will be an important contributor to the EAX team based in Redwood Shores.

Joining EAX means joining the team shaping EA’s subscription services now spanning three major platforms; build consumer experiences that power EA’s games and allowing more personalized, socially connected, and frictionless experiences; and expand our platforms across web, PC, mobile, the cloud and beyond so our players can get into the games they want to play and stay connected while playing. We like to say that “we see farther”, and are committed to driving innovation to meet player needs today and in the future. 

You’re someone who can:

• Develop and improve build and test infrastructures in partnership with development, production, and QA teams to release high-quality software.
• Experience supporting development teams in managing the continuous deployment pipelines.
• Be a hands-on strategist. You use your experience to make improvements and design a scalable future.
• Be collaborative by applying the teams’ strengths to support the common goal.
• Be adaptable. You’re comfortable dealing with change and can find creative solutions to unique challenges.
• You’ve demonstrated the ability to partner and engage with technical and non-technical team members.

You also bring the following skills or experiences to our team:

• 3+ years of Configuration Management and Engineering for web applications, supporting an Agile development process.
• Highly familiar with operation and maintenance of continuous deployment environments.
• Experience with Perforce or similar source code control system.
• Experience using C#, Python, Lua, or other scripting languages.
• Experience with continuous Integration/continuous delivery tooling, such as Bamboo or Jenkins.
• Experience with continuous integration and deployment best practices.
• Knowledge of proprietary game engines such as Unreal Engine or Unity
• Has experience with issue tracking tools such as Jira.
• Has experience with training and technical documentation of process and technology.
• Knowledge of platform certification processes.
• Enthusiasm for gaming desired; ability to stay on the forefront of industry trends a big plus.

In a typical week, the Build and Release Engineer could…

• Provide technical guidance and expertise to project teams in the development and release of new platform capabilities.
• Provide technical support and evaluation of new games being on-boarded to the platform.
• Lead debugging efforts for customer-facing application issues as the resident expert.
• Improve the efficiency of the build and test pipeline.
• Work on technologies that are leading the game subscription space.

You will work with…

• Other members of the organization to roll out scalable and repeatable processes and technologies to provide a reliable pipeline for releasing games to our players.
• Teams from game studios and central technology teams to ensure compliance with product guidelines and platform capabilities.

 

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Community / Marketing Title: Build and Release Engineer, Customer Success -- EAX

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 86

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.