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Senior Manager Research Operations

Multiple Locations: Redwood City, CA, USA • Vancouver, BC, Canada

Notice

This position is no longer open.

Requisition Number: 157772

Position Title: Sr Manager, Research

External Description:

Sr Manager, Research Operations

The Senior Manager, Research Operations will be a key contributor to the EA Research teams. This role will partner with members of the Consumer Insights and UX Research teams to make sure everything from lab operations, participant recruitment, survey software and budgeting is running smoothly.

Responsibilities

  • Oversee participant recruitment for UX Research
  • Oversee lab software, hardware and operations
  • Coach and manage 1-2 research operations team members
  • Manage budget for Consumer Insights & UX Research teams
  • Serve as main POC for legal, security and IT as it relates to research needs
  • Research Project Management for internal technical/operations projects
  • Oversee Knowledge Management for research teams
  • Support for ongoing tracking studies


Attributes

  • Operations management experience, with preference for knowledge of research processes
  • Highly organized with a great attention to detail
  • Positive attitude and willingness to work on a variety of complex projects
  • Experience working cross functionally with successful project completion
  • Self-starter with passion, energy, enthusiasm to drive results and affect meaningful change
  • Able to relate to people from many different cultures, backgrounds, and skill sets respectfully
  • Ability to travel occasionally

Background

  • Bachelor’s degree required
  • 5+ years in an operations role
  • Demonstrated experience with independent work in a matrix environment
  • English language proficiency required, proficiency in another language a plus

City:

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Community / Marketing Title: Senior Manager Research Operations

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 65

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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