Senior UX Researcher

Requisition Number: 155877

Position Title: Sr Researcher

External Description:

We are EA—the world’s largest video game publisher. You’re probably familiar with many of our titles— Battlefield, Star Wars, Madden, and The Sims, to name a few. But what does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

The Challenge Ahead

We are looking for user researchers who have a passion for understanding and evaluating the gaming experience. You are driven and excited to be part of a highly skilled and advanced team shaping the future of EA games. Apply your passion for research and digital entertainment to the development of fun and innovative gaming experiences. Plan and conduct strategic research to help increase the quality of EA’s products, and work closely with talented design and production teams to integrate usability and user research into the development process.

Key responsibilities: 

• Plan and conduct user research activities for all of EA’s products and games
• Gather and analyze actionable data from a wide variety of qualitative and quantitative research methods (interview, lab studies, heuristics, surveys, telemetry, etc.)
• Work closely with game teams to understand franchise goals and strategies
• Effectively communicate research results to game teams, provide recommendations and ongoing design consultation
• Develop long-term user research plans and schedules for EA’s mobile titles
• Identify research opportunities that impact users understanding, product design and quality
• Apply and tailor methods for assessing user engagement, user behavior, meaningful social interactions, and use of entertainment products, particularly in the mobile space
• Create new methodologies relevant to each product’s unique gameplay and sensibility
• Contribute to the development and refinement of departmental research processes
• Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers, etc.) to produce insights which deeply improve the trajectory of their product work

Qualifications & Skills: 

• Candidates should have an advanced degree in experimental psychology (experimental, social, cognitive, etc.), human computer interaction, human factors, or a related field, or equivalent industry experience
• Expertise in research design, fluent in multiple qualitative and quantitative methodologies (e.g. field studies, interviewing, contextual inquiry, questionnaire development and survey research, usability studies, competitive benchmarking, etc.) and can quickly and effectively analyze and present data to influence product design and implementation. 
• Experience in information design, game development and design principles, or consumer or entertainment software industry highly desirable 
• Statistical experience and data modeling desired, but not required 
• Ability to travel

What’s in it for you? Glad you asked!

• Great compensation package plus annual bonus scheme
• Central location in Guildford (5 minutes from main train station)
• Private medical insurance & dental care
• Pension scheme
• Life insurance
• Stock plans
• Free onsite gym
• Employee discounts
• Rail season ticket loan
• Annual game points and digital download allowance
• Onsite café
• 25 days holiday (including 3 days company shutdown days between Christmas & New Year)
• Two annual staff parties (Summer & Christmas)
• Casual dress code
• Games Area

We thought you might also want to know more about our location:

• http://careers.ea.com/our-locations/guildford

Take your career to the next level – apply today!

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Community / Marketing Title: Senior UX Researcher

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 156

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.