Console Technician

Location: Orlando, FL, USA

Notice

This position is no longer open.

Requisition Number: 158958

Position Title: Quality Analyst II

External Description:

Quality Analyst II

ROLE OVERVIEW

QA Compliance is a group of specific QA disciplines that require a high degree of specialized, knowledge, technical expertise, and/or bespoke tools in order to be successfully executed. They involve designing and testing products to ensure that they precisely meet a range of prescribed or pre-agreed criteria, such as the technical standards prescribed by the various console manufacturers, regional Age Rating requirements, Legal and/or corporate legislation, or the expected functionality and performance of online components.

The QA Compliance Analyst II role is responsible for the development, maintenance and execution of high quality specialized testing procedures and support services during the QA process, leveraging expert-level knowledge within their area of specialization. As QA Compliance is considered a high-complexity, high-risk area of the overall QA process, the ability to deliver accurate testing to deadline and produce strong results is critical.

KEY RESPONSIBILITIES

Maintain expert-level knowledge pertaining to the applicable area of specialization, such as Sony/Microsoft/Nintendo technical requirements, or online gaming infrastructure and technology implementation, ensuring that any changes are widely communicated and reflected in the testing process.

Knowledge of Sony and Microsoft standards is preferred as well as knowledge of PC

development. Understanding of Sony and MS submission requirements are also

preferred.

Provide ongoing support for local and/or remote testing teams in order to aid knowledge transfer and maintain sufficient skill-levels amongst all testing teams.

Create and maintain test cases and knowledge base and execute efficient, thorough and pertinent testing and fault reporting.

Set and manage the daily testing tasks for a small team of testers on the assigned

project; prioritize work accordingly within the test schedule and ensure compliance with all defined QA process.

Publish regular testing reports, analysis, and process documentation as required by the management team.

Identify best practice to ensure that effective and consistent testing methodologies are applied across different projects.

Aid in the development of onboarding and training materials for new testing staff.

Actively support development and embedded QA teams to aid them in designing and

engineering products that meet prescribed and/or pre-agreed standards and

requirements.

Assist with development of product designs and planned feature implementation in order to identify risks and issues in relation to the area of specialization; document and propose workable solutions.

Conduct impact analysis for any project design changes with regular and frequent

communication to partner teams.

Formulate strong relationships, based on skills, knowledge and trust, with development teams, embedded QA teams and other remote test teams.

Constantly promote QA Compliance within the development community and actively

seek out additional tasks that would benefit from QA Compliance input.

Actively participate in global Specialized QA initiatives in order to drive greater

collaboration and standardization between all regional Specialized QA teams.

City:

State:

Community / Marketing Title: Console Technician

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 6

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts