Sr QA Manager

Location: Bucharest, Romania

Notice

This position is no longer open.

Requisition Number: 158924

Position Title: Sr QA Manager

External Description:

Senior QV Manager (QA) – DICE

We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

Department Name

Quality Assurance

Department Overview

QV - With quality in mind - QV support the creation of great games - creatively, commercially and technically.

Position Overview

Sr. QV Manager will work alongside the DICE team to build and evolve a strong Quality Assurance program covering upcoming titles whilst also supporting the Live releases of existing titles.

The role covers coordinating Quality Engineering and QV Support whilst pushing Defect Prevention/Containment, Automated Testing and Tech Driven solutions and whitebox testing.

They will ensure the QV plans are supported by the correct structure and skills and an effective organization and ownership split that ensures everyone is fully utilized and the structure is focused on upstream bug prevention through tools/automation and development alignment rather than black box testing.

They need to be able to build long term plans covering a title from Concept through to Launch as well as building agile Post Launch support plans focused on speed of delivery to our players. It will be critical to have the skills to be able to track multiple deliverables, both locally and remotely, and be able to rapidly change plans and process as needed to react to changing priorities.

The role requires strong Project Management and Communication skills as work will be coordinated between multiple sites and time zones. All groups will need to be clear on plans, deliverables and what Development regard as success criteria.

Experience shipping both Boxed AAA titles and also working on Live Services is required as is a proactive approach, preempting and solving challenges before they have an impact on plans.

Finally, the candidate should have a passion for FPS shooters to work on the best and most ambitious title on the market!!!

Responsibilities

Build a strong, long term QV Plan for the franchise integrating QV Analysts focused on Defect Prevention and Containment, Quality Engineering delivering automation and tools and Blackbox test coverage as well as Beta testing in the Live environment.
Drive QV Evolution initiatives across the Team for Battlefield and DICE.
Establish methods for Grey/White box testing on appropriate features/tools.
Plan and execute pre-integration content testing strategies.
Drive the use of Automation and Tools within QV.
Collaborate with Development partners and balance Development Support tasks against QV Delivery work.
Work with all partner QV groups across EA including Live QV and EA Certification.
Own mentoring, training and growing the QV Management team as well as conducting regular 1:1 meetings with them.
Represent DICE QV in Meetings, pushing for risk mitigation where appropriate and ensuring alignment as well as flagging risks to budget or project from development driven change.
Document and present the QV Strategy at an Executive level.
Work to build capacity and budgetary requirements for QV covering staffing costs across the location.
Maintain project cost documents tracking actuals and forecast with a record of the impact of change.
Build operational efficiencies through effective use of partner teams.
Recognise, communicate and mitigate risks to project delivery.
Own EARO QV strategic planning for the DICE titles and ensure plans will deliver multiple projects on time, quality and budget.
Proactively make process improvements project wide, identify patterns and new solutions.
Track both existing KPIs and define new, relevant KPIs to measure the project and the impact of process improvements.
Balance the need for thorough testing with speed of delivery for Live Service support.

Skills

Must be proactive, flexible, and able to adapt QV process to the critical needs of the development team.
Able to mentor and evolve direct reports.
Good Team building skills, the QV Team should work as a coherent unit across all locations.
Strong Customer focus both in terms of development partners and also end users.
Driven to develop new methodologies to track quality that put the player first.
Actively contribute towards building a consensus within a group.
Proactive and always looking for opportunities to work in new ways and improve and evolve process.
Able to rapidly adapt plans and process to the needs of the development team and delivery of the project.
Solid time management both personally and when building plans for the wider team.
Able to effectively organise others (both QV and Dev) to execute plans and collate results.
Excellent conflict management, able to remain fair when dealing with sensitive situations.
Strong decision making skills, able to review facts, weigh options and anticipate consequences of decisions.
Able to pre-empt problems and ensure contingency plans are always available.
Excellent written and verbal communication skills. Able to assess the right reporting style for different tasks and audiences.
Solid technical appreciation, understanding of technical design or technical information.
Able to be hands on to fully understand the challenges and effectively and knowledgeably communicate status with multiple stakeholders.
Results are based on quality and not simply on task completion.

Experience and Qualifications

Degree level education.
QV experience of at least 5 years.
5 years of managerial experience with at least 2 years managing managers
Triple A Game Experience as QA Manager with multiple titles
Proven experience in multi-disciplined projects and QV management.
Proven ability to manage and lead a test team.
Experience of working with teams over multiple sites/countries.
Demonstrated knowledge of software development and QV processes.
A passion for video games!

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Community / Marketing Title: Sr QA Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 12

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts