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Quality Analyst - Online (Contract)

Location: Austin, TX, USA

Notice

This position is no longer open.

Requisition Number: 151614

Position Title: Contingent

External Description:

ONLINE QUALITY ANALYST

Online Quality Analysts are individual contributors specialized in key domains of the QA process: back-end compatibility with game content, backend services, compliance, automation & tools. This position embeds the analyst onto the Online team supporting development and pushing strong testing methodologies.

 

KEY RESPONSIBILITIES

  • Identifies, isolates, regresses and communicates bugs effectively and efficiently.
  • Primary focus is on high complexity, hard to isolate and potentially high impact bugs on client/server connectivity and backend services.
  • Creates, maintains and executes test strategies and test plans for their areas of ownership that test a product and/or service from end-to-end.
  • Able to read and communicate information from logs to support developmental processes
  • Run and maintain a clean room/catlab for performance and OS testing
  • Develops in-depth understanding of the systems under their ownership and communicate progress, status, and risks.
  • Provides qualitative and quantitative analysis aimed at refining game systems and services.
  • Assists in bug triage with development teams to set priorities.
  • Works and communicates effectively with remote teams.

 

SKILLS

  • 1+ year software testing experience with online games
  • Ability to read and recognize issues found in logs
  • General game engine experience
  • Ability to build/modify PCs
  • General packet sniffing software knowledge is a plus
  • Knowledge of software testing processes and best practices
  • Experience with embedded QA methodologies and bug prevention strategies is a plus
  • Able to understand priorities and organize time around them. Able to recognize when support is needed to prioritize or offload work
  • Able to seek out and take on new tasks, identify, analyze and seek out resolutions on their own
  • Builds strong working relationships with development teams
  • Able to communicate issues clearly and concisely
  • Engages in productive discussions and able to make compelling and supported arguments
  • Desire to work in a diverse and inclusive work environment

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Community / Marketing Title: Quality Analyst - Online (Contract)

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 28

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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