Gestionnaire d’AQ / QA Manager (Apex Legends)

Requisition Number: 159761

Position Title: Senior Quality Designer I

External Description:

Respawn Entertainment est un studio de développement de jeux AAA fondé en 2010 et acquis par Electronic Arts en 2017. Respawn aspire à créer des jeux à succès novateurs qui laissent une impression durable sur les joueurs de partout dans le monde. Nos productions incluent les jeux multiplateformes encensés par la critique Apex Legends, Titanfall et Titanfall 2. Nous travaillons présentement au développement du jeu d’action-aventure Star Wars™ Jedi: Fallen Order, du jeu de réalité virtuelle Medal of Honor: Above and Beyond, et nous poursuivons le développement de notre jeu en direct gratuit, Apex Legends. Les futurs membres de notre équipe auront la chance de créer des jeux révolutionnaires avec certains des meilleurs développeurs de l’industrie.  

Nous sommes à la recherche d’un gestionnaire d’AQ qui adoptera notre philosophie et mettra son expertise à contribution afin de créer une expérience incroyable pour nos joueurs. Nous recherchons une personne qui peut favoriser la communication au sein de l’équipe, faciliter la gestion des dépendances et des risques de processus entre les emplacements, et aider l’équipe à atteindre ses objectifs. Vous vous reconnaissez? Nous avons hâte de lire votre curriculum vitæ!

 

Responsabilités :

• Collaborer avec les fournisseurs du studio et les fournisseurs externes pour convenir des procédures et des spécifications standard en matière d’assurance qualité
• Évaluer les exigences de test du studio et assurer leur communication et mise en œuvre adéquates avec le fournisseur
• Collaborer avec le studio et le fournisseur aux exigences et aux objectifs de test pour chaque mise en production
• Travailler sur place avec les testeurs et les chefs d’AQ pour établir les processus, les flux de travail et les systèmes
• Établir les besoins de formation et d’intégration des nouveaux testeurs chez le fournisseur
• Établir des relations entre la direction du studio et celle du fournisseur pour favoriser l’harmonisation
• Influer directement sur le changement et les améliorations sans devoir toujours être sur place avec le groupe du fournisseur
• Évaluer et mesurer adéquatement le rendement du fournisseur à l’aide d’IRC et d’une analyse basée sur des paramètres
• Collaborer avec la direction et les responsables du fournisseur pour résoudre les problèmes de rendement
• Signaler les besoins et exigences du fournisseur et résoudre des défis techniques
• Accepter de se déplacer fréquemment au site du fournisseur
• Planifier les capacités de projets à court et à long terme, selon les périodes de pointe

Exigences souhaitables :

• Expérience à titre de gestionnaire de fournisseur ou de l’impartition dans la supervision du cycle de développement complet de jeux AAA, du concept au service en direct
• 3 à 5 ans d’expérience à titre de gestionnaire d’AQ dans une entreprise de jeux
• Excellentes capacités de communication et de collaboration avec la direction sur le site et hors site
• Connaissance du développement de jeu et volonté marquée d’apprendre
• Sentiment d’urgence et désir de faire avancer le travail
• Capacité à se motiver et à motiver les autres
• Compétence élevée du signalement de bogues et des logiciels connexes
• Fortes aptitudes en relations humaines. Empathie en matière de résolution de problèmes d’autrui, respect de l’horaire des autres

 

Respawn Entertainment is a AAA video game development studio that was founded in 2010 and acquired by Electronic Arts in 2017. Respawn aspires to create innovative hit games that leave a lasting impact for gamers worldwide. Our shipped work includes the critically acclaimed multi-platform games Apex Legends, Titanfall, and Titanfall 2. We are currently developing the Star Wars™ action-adventure game Jedi: Fallen Order, virtual reality game Medal of Honor: Above and Beyond, and are continuing development for our live free-to-play game, Apex Legends.  The opportunity to create groundbreaking games with some of the best developer talent in the industry awaits our future team members.  

We’re looking for an experienced QA Manager who will embrace our philosophy and share his/her hard earned expertise to help us create an incredible experience for our players. We’re picturing someone who can ease communication across the team, facilitate cross-location workflow-dependencies and risks, and help the team hit their goals. If this sounds like you, we're looking forward to seeing your resume!

 

What you’ll do...

• Working with studios and external vendors to determine and agree on quality assurance standards procedures and specifications
• You will assess studio testing requirements and ensure proper communication and implementation with the vendor
• You will work with the studio and the vendor to collaborate on testing requirements and goals for each release
• Work on-site with QA testers and leads to establish processes, workflows, and systems
• Determine training and on boardingneeds for new testers at the vendor
• Build relationships between studio and vendor leadership to achieve good alignment
• You are able to directly influence change and improvements without always being directly onsite with the vendor group
• You are good at gauging and measuring performance of the vendor through KPIs and metric based analysis
• Partner with vendor management and leads to correct performance issues
• You are good at reporting needs and requirements from the vendor and able to help solve technical challenges
• You are okay with frequent travel to the vendor site
• You will be doing short and long term project capacity planning and can plan accordingly for spike periods

Ideally you will have...

• Experience as a vendor or outsourcing manager over-seeing a AAA game/s through the full development cycle, from concept to live service
• 3-5 years as a QA Manager at a games company
• Strong communications and collaboration skills both with onsite and offsite leadership
• Knowledge of game development, and a strong willingness to learn.
• Sense of urgency and a desire to get things done.
• Ability to self-motivate and help motivate others.
• High proficiency with bug reporting and related software.
• Strong people skills. Empathy for fixing the problems of others, respect for others’ time.

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Community / Marketing Title: Gestionnaire d’AQ / QA Manager (Apex Legends)

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 176

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.